At Domaine du Château d’Eclépens, the protection of your personal data is a priority. This policy explains how we collect, use, and protect your information, in accordance with the Federal Data Protection Act (LPD, Switzerland).
1. Data Controller
Domaine du Château d’Eclépens Sàrl
Address: Château d’En Haut 3, 1312 Eclépens
Email: info@chateau-eclepens.ch
2. Data Collected
We collect only the data necessary to:
- Process your orders and payments
- Manage your customer account
- Provide you with effective support
- Inform you of our offers if you consent
Types of data: first name, last name, address, email, phone number, payment information, order history, cookies and tracking tools (if used).
3. Purpose and Legal Basis
- Performance of contract (order, delivery, payment)
- Consent (for newsletters and marketing)
- Legitimate interest (site improvement and fraud prevention)
4. Data Recipients
Your data may be shared with our service providers only for order processing and services (carriers, payment providers, hosting providers).
5. Data Retention Period
We retain your personal data only for as long as necessary for the purposes mentioned above or to comply with our legal obligations.
6. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
7. Rights of Data Subjects
You may at any time:
- Request access to your data
- Request their correction or deletion
- Withdraw your consent to processing
- Limit or object to processing
To exercise your rights, contact us at: info@chateau-eclepens.ch
8. Cookies and Tracking Tools
We use cookies to improve your experience on our website. You can manage your preferences in your browser settings.
For any questions regarding your personal data, you can contact us at: info@chateau-eclepens.ch